24h emergency drain and sewer service in Garmisch-Partenkirchen
A blocked drain does not wait for the next working day. When there is water standing in the basement or a hotel toilet stops working, every hour counts.
We are available around the clock, on weekends and public holidays too. Call us and briefly describe what has happened. On the phone we sort out when we can be with you.
What we help with out of hours
24h emergency service
Available around the clock, on weekends and public holidays too. We tell you on the phone when we will arrive.
Or send an email: info@kanal-gap.de
What you can do until we arrive
These steps cost nothing and often stop a blockage from turning into water damage.
Do not add any more water
Switch off the dishwasher and the washing machine and stop using the affected drain. Every litre that goes in now has to end up somewhere.
Do not pour in chemical drain cleaners
They rarely dissolve a solid blockage. They sit on top of it instead and can attack seals and older pipes. When we open the pipe the caustic liquid comes back out at us, which makes the job more dangerous.
Avoid drains on lower floors
Water finds the lowest point. For now, stop using the shower, toilet and floor gully in the basement or lower floor, because that is where it comes back up first.
If sewage has backed up, stay out of the basement
If there is already water in the basement, do not go in. Sewage can be in contact with electricity and is a hygiene risk. Switch off the power to that part of the building if you can reach the fuse box safely.
Clear the access
Empty the cupboard under the sink and clear the manhole or inspection opening if you know where it is. That saves the most time on site.
Quick help by problem
You know what has stopped working but not what it is called? These pages take you straight to what to do.
- Blocked drainThe water sits in the basin and will not go down. What to do right now and how to tell how far back the blockage sits.Learn more
- Blocked toiletThe water is standing in the bowl. Why flushing again is the wrong reflex and what to do instead.Learn more
- Water in the basementWater from a floor gully, shower or toilet on the lower floor is usually a sewer backup. What comes first and why the basement stays off limits.Learn more
How an emergency call out works
Call us
We are available around the clock. Tell us what has stopped working, where it is and since when.
Agreeing the call out
On the phone we work out how urgent it is and when we can be with you. Have the exact address ready and tell us how we can get there.
On site
We look at what is going on and agree the approach with you before we start.
Running again
We clear the problem, test the flow and leave everything clean.
You reach the company itself, not an agency
In an emergency people often call the first number they see. So here is who you are actually dealing with.
A fixed address in Garmisch-Partenkirchen
Hauptstraße 53, 82467 Garmisch-Partenkirchen. A fixed business address, not a PO box.
A landline with the local dialling code
+49 8821 3101 is a Garmisch-Partenkirchen number. Not a nationwide hotline and not an anonymous service number.
A fixed service area
Around 80 kilometres around Garmisch-Partenkirchen, from Mittenwald to Starnberg. A clearly defined area instead of nationwide dispatching.
Direct contact
You talk to the people who actually come to your door. Short distances and one contact person you can reach directly.
One contact for everything
Pipes, sewers, separators and tanks all go through the same number. You do not have to ring round several companies.
Our service area
We serve homes, property managers, hotels, restaurants and municipalities within a radius of around 80 kilometres from Garmisch-Partenkirchen:
- Garmisch-Partenkirchen
- Grainau
- Farchant
- Oberau
- Ettal
- Eschenlohe
- Oberammergau
- Krün
- Wallgau
- Mittenwald
- Murnau
- Bad Kohlgrub
- Saulgrub
- Uffing
- Kochel am See
- Benediktbeuern
- Penzberg
- Iffeldorf
- Seeshaupt
- Weilheim
- Peißenberg
- Peiting
- Schongau
- Bernried
- Tutzing
- Feldafing
- Bad Tölz
- Wolfratshausen
- Starnberg
Your town is not on the list? Call us anyway. We can often help outside this area too.
See our service area